Return & Refund Policy

At Costume Store, customer satisfaction is at the heart of what we do. If you're not completely happy with your purchase, we’re here to make it right.

Return & Refund Window

We offer a 30-day return and refund policy from the date of delivery.

Return Conditions

To be eligible for a return:

• Items must be unused, unworn, and in their original packaging

• Returns must be initiated within 30 days of receiving your order

• Proof of purchase (order number or receipt) is required

Non-Returnable Items

• Customized or personalized gloves

• Items showing signs of wear, use, or damage

Refund Process

Once your return is received and inspected:

• Approved refunds will be processed to your original payment method

• Processing time: 5–7 business days

• Please note: Shipping charges are non-refundable

Return Shipping

• Customers are responsible for return shipping unless the item is defective or incorrect

• Use a trackable shipping method to ensure safe delivery

Service Area

Returns and refunds are currently accepted for orders shipped within the United States and Canada only.

Need Help?

Our team is ready to assist you!
Email: sales@costumeglovess.com
Phone/WhatsApp: +1 647 996 4943